IT Asset Management Manager (m/f/d)
IT Asset Management Manager (m/f/d)
IT Asset Management Manager (m/f/d)
Standort: Brussels
Nextlink Group.
TASKS
IT Asset Manager
- Liaise with the relevant Asset Owners and service Owners to ensure the maintenance of up-to-date inventories of IT assets, including hardware, software, licenses, and other related items.
- Ensure that the roles and responsibilities for the various activities are being carried out as per the process. This includes procurement and acquisition of IT assets, including vendor selection, negotiation, purchasing, and asset receipt and tagging.
- Validate that the Asset Owners have the relevant control over the lifecycle of IT assets from acquisition to disposal, including asset tracking, deployment, maintenance, and retirement.
- ITAM vendors and service providers deliver the relevant quality of services and solutions that meet the organization's needs the relevant contracts, warranties, service levels, and support agreements related to IT assets are in place and are being tracked accordingly.
- Ensure that the Asset Owners have adequate security measures and controls in place in order to protect IT assets from loss, theft, unauthorized access, and other security threats are in place.
- Work with the relevant stakeholders to ensure the relevant reports, and dashboards are available to Asset Owners to monitor and analyze IT asset usage, performance, costs, and compliance for stakeholders, management, and regulatory purposes.
Required Skills:
- Bachelor’s degree or relevant professional experience
- Work experience in IT asset management of a minimum 5 years.
- Thorough knowledge of ITIL /IT4IT. Other methodologies are a plus.
- In-depth knowledge of IT asset lifecycle, procurement, recycling (carbon footprint) and
- other related services/activities
- Experience with implementing ITAM, from a technical and operational perspective,
- preferably within ServiceNow
- In-depth understanding and experience with Continual Improvements and Service
- improvements
- Ability to work with organizational change management as well as learning and
- communications teams to prepare training materials and communication plans.
- Knowledge of ITAM tools (including MDM tools, Autodiscover tools, and sniffing tools)
- Experience in a multi-site, multi-VLAN environment.
- Experience with working with multiple departments and stakeholders within a large organization.
- Knowledge of current technologies and tools regarding ITAM
- Background as a system engineer is a plus.
Soft Skills:
- Good analytical skills.
- Able to communicate clearly in NL, FR, and ENG.
- Ability to communicate with various levels of the organization, from senior management.
- to technical architects and business stakeholders.
- Experience in organizational change management is a plus.
REQUIREMENTS
Position: Process Owner of IT Asset Management
Location: Brussels, Belgium - Hybrid (2 Days onsite & 3 Days remote)
Type: Contract
Rate/Salary: Negotiable
No of positions – 01
Context of the mission:
- Optimize the management of IT assets to support business objectives, minimize risks and costs, and ensure compliance while fostering a culture of continuous improvement and innovation. Oversee the setting up and management of a complete "single source of truth" database of all IT assets within our organization. At YPTO the ServiceNow ITAM module will be used.
- As ITAM Process Owner, establish and oversee a comprehensive ITAM framework (policy, process, governance, etc), ensuring that IT assets are managed effectively and efficiently throughout their lifecycle to support business objectives and minimize risks.
- This includes developing, implementing, and optimizing processes and procedures related to the acquisition, deployment, utilization, tracking, maintenance, and disposal of IT assets.
- As ITAM Manager you are responsible for overseeing the day-to-day management of the entire lifecycle of IT assets within the organization by collaborating with various stakeholders like Vendor Management, CISO, Finance team, Service Owners, and Asset Owners, amongst others.
PRIMARY ACTIVITIES:
Policy and Process Design: Develop documents and implement policies, processes, and procedures for the management of IT assets to ensure their effective management and optimization throughout their life cycle. This includes:
- Working with relevant stakeholders to establish and enforce standards for asset identification, categorization, and documentation.
- Defining standards like workflows for asset acquisition, deployment, tracking, maintenance, and disposal
- Define KPIs and metrics to measure the effectiveness of the ITAM process.
Scope Definition:
- Define the initial scope of assets to be added to the ITAM database, as well as a roadmap for the expansion of this scope. This will include, amongst others, end-user equipment, network equipment, meeting room equipment, software, applications, maintenance contracts, licenses, certificates, etc.
Stakeholder Management:
- Collaborate with stakeholders across the organization, including procurement, finance, service owners, and business units, to ensure alignment and support for ITAM initiatives.
- Liaise with other ITIL Process owners as appropriate to ensure alignment and consistency with other processes.
- Work closely with Architecture to ensure alignment with the overall vision and Evolution.
Risk Management:
- Work with the relevant stakeholders to identify and mitigate risks related to IT asset management, including risks related to software licensing, compliance, security, and financial exposure.
Continual Improvement:
- Monitor key performance indicators (KPIs) and metrics to assess the effectiveness of ITAM processes and identify opportunities for continual improvement.
- Oversee the development of training programs and awareness campaigns to educate stakeholders about the importance of ITAM and their roles and responsibilities in the process.
BENEFITS
Hybrid Model - Weekly 2 days office and 3 days remote
Salary - Fare Salary/Rate
more suitable for Freelance contract.
KONTAKT
Taledo GmbH | Rosa-Luxemburg-Straße 7 | 10178 Berlin