Automation Engineer (m/w/d) I Remote

Automation Engineer (m/w/d) I Remote

Automation Engineer (m/w/d) l Remote l Full-time (40h/week) l Starting June 2025

You will take charge of connecting and integrating key systems, ensuring seamless operations and driving automation across our entire infrastructure.

What you can look forward to:

Take ownership of the automation infrastructure, becoming the go-to expert for all employees and ensuring it supports the daily operations of the entire company.
Develop and maintain custom tooling, leveraging advanced programming skills to extend and enhance the system’s capabilities as needed.
Ensure high data quality to support business analystics and enable data driven decisions in the company.
Manage and optimize integrations with external tools such as payment systems, booking systems, finance systems and custom-built applications, ensuring seamless connectivity and functionality.
Proactively identify opportunities for automation and system improvements, using programming and debugging skills to implement new features and streamline workflows.
Act as the primary point of contact for troubleshooting and resolving issues within automated processes, providing timely solutions and ensuring system stability and efficiency.

What we offer you:

Competitive Salary: We offer an annual gross salary of min. 57.000,00 EUR, based on your experience, which we’ll assess together during the application process. Salaries are based on German compensation levels and may be subject to further evaluation depending on your place of residence within the EU.
Employee Ownership Program: Participation in our Employee Stock Option Plan (VSOP) – because your success is our success!
Wellness & Benefits: 30 days of vacation and the choice between an Urban Sports Club membership or a Givve-Card (€50 per month), based on your personal interests.
Pension Plan Contribution: We contribute 25% towards your company pension plan to support your financial future.
Flexible & Hybrid Working: You can work both on-site in Hamburg and remotely from another city (residence in Germany or optional EU required). You also have the option to temporarily work from within the EU, subject to legal requirements.
Learning & Development: We support you and your career with an annual training budget of 500 Euro.
Meaningful Mission: A role that combines psychology and digital innovation, allowing you to improve patient care and make a real impact.
Culture & Teamwork: Join a highly skilled and motivated team with a fantastic company culture, rated an average of 8.8/10 in our most recent employee surveys. We invest in our culture through monthly feedback sessions, offsites, regular team events, a mentoring program and much more.
Steep Learning Curve: Gain exciting insights into the workings of an innovative mental health startup, offering you a lot of responsibility, interesting tasks and the freedom to create your own concepts and processes.
Agile Environment: We use agile project management methods and tools to set clear goals, ensure transparency in our progress, and measure performance.

What we can expect from you:

Extensive experience with CRM platforms, particularly Zoho, including customization and managing complex workflows.
Proficiency in languages like JavaScript, Python or Deluge for writing custom functions and extending system capabilities.
Proven ability to integrate external systems (e.g., Stripe, booking platforms, payment systems) with CRMs or other tools.
Proven ability to manage self-hosted tooling such as n8n, Argo or Dapr Workflows.
A knack for identifying repetitive tasks and implementing automation to streamline processes.
Strong debugging and troubleshooting abilities to quickly resolve technical issues and ensure system stability.
Ability to collaborate with cross-functional teams and communicate with non-technical staff, acting as the go-to expert for system-related questions.
Process-oriented thinking with proficiency in BPMN, EPK or a similar modeling language for processes.
Fluent in spoken and written English; proficiency in German is a plus.

We do not expect you to know everything about the listed topics and requirements. We are a startup after all, so we learn as we grow and make mistakes. That being said, we pride ourselves to stay humble and willing to learn above all. If that is the case for you, please do not hesitate to apply - we would love to get to know you! We value diversity and aim to build an inclusive workplace that welcomes people from all different backgrounds.

About us:

The average wait time for therapy in Germany for individuals with mental health issues is 5 to 6 months and only a fraction of those affected even gain access to effective treatment. We aim to change that. At Sympatient, our goal is to bring more patients into quality care and provide them with the best possible therapy. To achieve this, we are building the world’s first Digital Mental Health Clinic, combining digital care with traditional therapy to offer the best of both worlds.

So far, we have launched two innovative products:

Invirto® Therapy (https://invirto.de/): The world’s first digital anxiety therapy, bringing the gold standard of treatment directly to patients' homes, fully reimbursed by all statutory health insurance providers in Germany.
Beavivo Platform (https://beavivo.de/): A nationwide network of therapists in Germany, allowing therapy to begin within a week for a variety of mental health issues and concerns.

Our team is made up of optimistic doers and world changers from diverse backgrounds (psychology, business, IT, and more). We are passionate about what we do, and we share a common vision: to transform the lives of individuals affected by mental health challenges for the better.

We do not tolerate and actively counter discrimination against any employee or job applicant because of ethnicity, color, religion, national origin, sex, physical or disability or age.

Sounds like the right fit for you? Apply now with your CV, add a few sentences about your motivation and we will get back to you within a week. If you have any further questions, feel free to contact us via jobs@sympatient.com.